Free Download Leveraging AI in Contact Centers Overcoming Volume and Improving Customer Experience
Released 8/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner + Intermediate| Genre: eLearning | Language: English + srt | Duration: 59m | Size: 172 MB
In this course, customer service expert Blake Morgan equips you with valuable insights, practical strategies, and best practices for harnessing the power of AI to enhance customer service, improve efficiency, and drive business growth in the context of your contact centers. Learn how to develop a comprehensive AI strategy for your contact center, identifying key areas where AI can be leveraged to improve customer service and operational efficiency. Go over assessing your organization's readiness for AI implementation and identify the necessary steps to prepare the contact center staff for successful AI adoption. Find out how to evaluate and select appropriate AI solutions for your contact center and how to implement these solutions effectively. Plus, explore the importance of continuously monitoring and optimizing the performance of your AI-enabled contact center operations using relevant KPIs, feedback from stakeholders, and data-driven improvements.
Free Download Let's Build 20 ReactJs Projects
Published 8/2024
Duration: 16h | Video: .MP4, 1920x1080 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 11.2 GB
Genre: eLearning | Language: English
Build 20 ReactJs Projects - Fundamentals to Advanced
Free Download Learn Python for Data Science & Machine Learning from A–Z
Last updated 10/2021
Duration: 22h 54m | Video: .MP4, 1280x720 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 7.4 GB
Genre: eLearning | Language: English
Become a professional Data Scientist and learn how to use NumPy, Pandas, Machine Learning and more!
Free Download Lean Principles for Environmental Sustainability
Released: 08/2024
Duration: 37m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 155 MB
Level: Intermediate | Genre: eLearning | Language: English
Explore the synergies between lean principles and environmental sustainability in this comprehensive course with Sam Yankelevitch. Learn how the two domains complement each other to improve both profits as well as environmental outcomes. Sam outlines the core concepts of lean, including Kaizen, the Seven Wastes, value stream mapping, the Five S framework, and more, showing you how each can uncover and mitigate environmental waste. Discover strategies to align operations and sustainability through 3P and product lifecycle analysis, lean construction, plant layouts, and supplier involvement. Along the way, Sam offers insights on integrating lean methodologies with environmental initiatives and reducing environmental impact through total productive maintenance (TPM). By the end of this course, you'll be prepared to identify and implement lean strategies that support environmental sustainability initiatives within your organization.
Free Download Leading with Purpose (2024)
Published 8/2024
Duration: 1h14m | Video: .MP4, 1920x1080 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 2.44 GB
Genre: eLearning | Language: English
Cultivating Mission-Focused Leadership in Your Nonprofit
Free Download Leaders Five Tips for Establishing Team Processes
Published 8/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 26m | Size: 109 MB
Course details
Free Download John's Business English for International trade
Published 8/2024
Duration: 4h35m | Video: .MP4, 1920x1080 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 4.26 GB
Genre: eLearning | Language: English
A guide for people who wants to do international business using real world experience
Free Download Jesus–Inspired, Faith Based, 200–Hour Yoga Teacher Training
Published 8/2024
Duration: 5h11m | Video: .MP4, 1920x1080 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 2.4 GB
Genre: eLearning | Language: English
Learn how to incorporate Faith, Theology, Yoga, Mindfulness, and Meditation, into an Holistic Christian living practice.
Free Download Investing in Human Skills in the Age of AI
Released: 08/2024
Duration: 24m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 105 MB
Level: General | Genre: eLearning | Language: English
AI is changing the way we work, and we need to shift our mindset if we want to change with it. In this course, LinkedIn Vice President Aneesh Raman explores the importance of human skills like critical thinking, empathy, emotional intelligence, effective communication, and creativity in the age of AI. Find out why these core skills still remain vital and what you can do as a professional to develop and maintain them. Along the way, Aneesh offers practical insights on how to leverage human skills to adapt to market changes and prepare for the future of work. Additionally, you'll unlock key opportunities for collaboration and shared learning between human skills and AI. By the end of this course, you'll be ready to balance your human skills alongside cutting-edge AI technologies to promote personal growth and redefine how you work.
Free Download Inventory & Shops in Godot!
Published 8/2024
Created by Thomas Yanuziello
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 9 Lectures ( 2h 3m ) | Size: 1.3 GB