Free Download Customer Service Strategy (2024)
Released 4/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 51 | Size: 167 MB
Given fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decisions. Your service strategy is the bridge between the organization's vision and mission—and the decisions and actions that happen every day. Join Brad Cleveland in this course and learn how to develop and execute an effective customer service strategy for your organization and team. Learn the steps of the strategic planning process, involving vision, customer access, talent, processes, technology, investments, and innovation. Plus, discover how to put your strategy to work, measure its effectiveness over time, and make updates to keep your strategy current.
Free Download The Service Mindset Enhancing Your Customer–Centric Skills
Released 4/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: General | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 184 MB
In this course, develop your skills to adopt a customer-centric mindset that drives business growth. Expert Robbie Kellman Baxter teaches you how to serve the whole customer to maximize satisfaction, retention, and customer lifetime value. Learn how to apply a service mindset to de-escalate situations and improve KPIs, deliver and quantify customer-centricity through measurement best practices, and respond to challenges that arise when providing customer-focused service. Plus, Robbie shows you how to recognize and pursue roles in highly customer-centric organizations. Join Robbie in this course to get practical guidance in the four key areas of developing a service mentality and build the skills to focus on customers and boost your service performance.
Free Download Build A Smart Home Installation Service Side Hustle Business
Published 4/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 7.31 GB | Duration: 9h 57m
Unlock your path to a profitable smart home Install side hustle by equipping yourself with business and technical skill
Free Download The Art Of Exceptional Customer Service 1 Day Full Training
Published 3/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 6.97 GB | Duration: 4h 56m
Learn from the best! My 15 years of enormous customer service experience shared in simple and easy to understand way!
Free Download Emotional Intelligence In Customer Service And Sales
Published 3/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 454.16 MB | Duration: 0h 42m
Create An Emotionally Intelligent Sales Team To Build Better Customer Relationships And Improve Sales Results
Free Download Customer Service Success Course
Published 3/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 4.22 GB | Duration: 1h 49m
The 6 Keys To Deliver a World-Class Experience
Free Download ElectraSoft First Alert Service Monitor 24.03.01 | 3.3 Mb
First Alert Service Monitor network monitoring software program. First Alert Service Monitor is a full featured Internet/network service monitoring solution. Monitor Internet protocols such as HTTP, FTP, SMTP, etc... Options include: Intuitive interface, easy view of all services, several alert options, service dependencies, run as an NT service, and many more features. Always be alerted if any of your Internet/network services are down, with First Alert Service Monitor.
Free Download Service Design – Complete User Research Guide & Techniques
Published 2/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.78 GB | Duration: 4h 36m
Gain in-depth insights in how to conduct user research (incl. theory, techniques, cases, frameworks, and more).
Free Download Customer Service for Any Sector Tips from a Hospitality Expert
Released 2/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 177 MB
Imagine if you could make your customers feel like they're in a five-star hotel or a Michelin Star restaurant when they interact with your business. Imagine feeling confident that everyone in your company understood the significance of retention, engagement, and feedback while fostering an authentic service attitude that makes customers return time and time again. In this course, Sara Odorisio helps you to achieve those exact results. This practical course shows you how to elevate your customer service to five-star standards by learning the nuances of welcoming gestures, personal touches, and the power of using names. Learn how you can enhance communication through active listening, timely email responses, and genuine engagement to vastly improve customer satisfaction.
Free Download Service Freezer (Root) v2.0.1 | Android | ROOT
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