Getting Things Done When You Are Not in Charge By Geoffrey M Bellman
2001 | 177 Pages | ISBN: 1576751724 | PDF | 16 MB
This book is great for any support professional. If you work in a service organization (IT, HR, Accounting, etc.) within a larger corporation, this book is for you! It has helped me understand the dynamics between my department and my customer. The ideas are great and the book is an easy read.

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