Exploring the rapidly changing environment in which information is being managed and accessed, the book considers how to use knowledge architectures, the basic structures and designs that underlie all of the parts of an effective information system, to best advantage. Drawing on 40 years of work with a variety of organizations, Bedford explains that failure to understand the structure behind any given system can be the difference between an effective solution and a significant and costly failure. Demonstrating that the information user environment has shifted significantly in the past 20 years, the book explains that end users now expect designs and behaviors that are much closer to the way they think, work, and act. Acknowledging how important it is that those responsible for developing an information or knowledge management system understand knowledge structures, the book goes beyond a traditional library science perspective and uses case studies to help translate the abstract and theoretical to the practical and concrete.

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