Easy to understand and enjoyable to read, this textbook takes you through all the theoretical content and practical skills, with over 60 accompanying digital tasks provided free online.
> Learn and remember every topic.Simple explanations ensure that you have strong knowledge of administrative theory. Real-life case studies with differentiated exam-style questions help to check understanding before you move on.
> Gain skills for the future.Digital literacy, organisational and management skills are developed throughout the course. The authors also focus on problem-solving skills, to set you up for success in the workplace.
> Put skills into practice.Follow clear, step-by-step guides to using spreadsheets, databases, word processing, presentations, emails and e-diary. Apply your skills to over 60 digital tasks, which are available free online.
> Prepare for assessment.'What you should know' checklists and study activities at the end of each chapter are useful revision tools. A practice exam paper and answers are included in the book, and a practice assignment is provided online, with a full marking scheme.

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